Furniture Care Policy

To help you maintain your furniture in good condition and extend its lifespan, we have outlined the following care guidelines. This policy applies to indoor dining tables, dining chairs, and related products provided by us.

Everyday Use

Under normal conditions, furniture will remain in good condition for long-term use. Please avoid placing furniture in environments with excessive heat, high humidity, or direct sunlight, as this may cause material aging or deformation. Avoid strong impacts or improper force during use to maintain structural stability.

Cleaning and Maintenance

For daily cleaning, use a soft, dry cloth or a slightly damp cloth to gently wipe the surface.
If deeper cleaning is needed, use a mild, neutral detergent. Avoid cleaners containing strong acids, alkalis, or abrasive substances. After cleaning, dry the surface promptly to prevent moisture buildup.

Care for Wooden Components

For wooden tables or chairs, avoid prolonged contact with water or hot items. We recommend using coasters, placemats, or protective pads to minimize heat and liquid exposure and preserve the surface finish.

Metal and Structural Components

If your furniture includes metal parts, regularly check that all connections remain secure. Minor looseness can be corrected by gentle tightening. Do not stand on furniture or place loads that exceed normal household use.

Usage Guidelines

Furniture is intended for standard residential use only. It should not be used for commercial purposes or in abnormal usage scenarios. Damage caused by improper use or failure to follow care instructions is not covered by after-sales support.

Care Responsibility

Proper use and regular maintenance will help extend the life of your furniture. We recommend periodic inspections and following the care instructions above. If you have any questions regarding furniture care, please contact us for guidance.

If you have questions about furniture care or maintenance, feel free to reach out to us:

Address: 302 E PENNSYLVANIA AVE, CREWE, VA 23930-2024, United States
Phone: +1 (917) 937-8288
Email: solutions@ranorivta.com
Online Hours: Monday to Friday, 9:00 to 18:00 (Australia/Sydney, AEST/AEDT)

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Furniture Care Policy