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Privacy Policy

Welcome to Ranorivta (hereinafter referred to as "we" or "us") online store. We value your personal information and are committed to collecting, using, and protecting your data transparently and securely.

1. Scope of Policy

This policy applies to all your interactions with our website, including browsing, shopping, creating an account, or subscribing to information. By using our services, you agree to the collection and use of your personal information as described in this policy.

2. Information Collection

When you use our website, we may collect the following information:

  • Contact details, such as name, email address, and phone number;
  • Billing and shipping information;
  • Usage and browsing preferences, such as visited pages and time spent on the site;
  • Transaction information, including purchase history and payment details.

3. Use of Information

The information we collect is mainly used for:

  • Order Processing: Fulfilling your orders and providing related services and after-sales support;
  • Communication: Contacting you regarding order updates or service notifications;
  • Service Improvement: Analyzing usage data to optimize website and shopping experience;
  • Security: Preventing fraud and protecting account safety.

4. Information Sharing and Disclosure

We do not sell or share your personal information indiscriminately. Information may only be shared in the following circumstances:

  • Providing necessary shipping information to logistics carriers to fulfill orders;
  • Disclosing required information to comply with legal or regulatory obligations.

5. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or alteration. All data is stored in a secure environment.

6. User Rights

You have the right to:

  • Access and Correct: View or update your personal information;
  • Delete Information: Request deletion of your data where applicable;
  • Withdraw Consent: Revoke previously granted permissions, such as subscriptions or notifications, at any time.

7. Contact Us

If you have any questions about this privacy policy or the handling of your personal information, please contact us:

Address: 302 E PENNSYLVANIA AVE, CREWE, VA 23930-2024, United States
Phone: +1 (917) 937-8288
Email: solutions@ranorivta.com
Online Hours: Monday to Friday, 9:00 to 18:00 (Australia/Sydney, AEST/AEDT)